Customer Service FAQ
No minimum order quantities. Free shipping on orders over $75 (contiguous US only)

FAQ

FAQ

Can I print any design on the cover?

Yes! Whatever your heart desires. Just make sure you own the rights to the content. Also, if the image is extremely offensive, we reserve the right to refund your money and not print the custom item(s).

Can I print any design on the inside cover?

​​​​​​Absolutely. But just like the outside, be sure you own the rights to the content. Also, if the image is extremely offensive, we reserve the right to refund your money and not print the custom item(s).

Will the Denik Branding stay on the inside?

The Denik branding is included by default so you remember where the product is from and how it helped fund education projects worldwide. If you’d like, you can reposition it... or remove it if it doesn't complement your design.

Will any of the edges be trimmed? Is the template full bleed?

Yes. The template is set up for full bleed printing: 1/8th of an inch (0.125") will be trimmed from each edge of the image shown to assure a clean print-to-edge. In the editor, the red dashed line marks where the bleed line is. The green dashed line is the safety line - a reminder to help you keep objects from getting too close to the bleed line. Corners will also be round-trimmed.

Can I order just one custom notebook?

Sure! Just enter "1" as QUANTITY on the product page... or more if one isn't enough.

What if my desired quantity is epicly high?

If you’d like to request a custom quote (quantity of 100+, different formats/features, etc.), feel free to give us a call at 801-649-6574 or email our “custom guru” team at custom@denik.com

Can I add my company’s logo?

Absolutely. Click on the option that allows you to upload artwork/images and select your logo. Then you’ll be able to resize and move the logo where you’d like.

How long will it take to get my custom notebook(s)?

Product will print and ship within 5 to 10 days. The items will ship to you based on the preferred shipping method you select and we will email you a tracking number as soon as they ship.

Can I change up the materials or the color of the inside paper?

As of right now, the online editor doesn't include these options. Print on demand products will pull from our stock materials and inside paper options. We currently stock premium 70lb (100gsm) paper for the inside pages in Lined, Blank, or Dot Grid page formats. Stay tuned for more options and formats - they're in the works! In the meantime, you can request a quote for more complex orders.

What paper options are available?

We currently have premium 70lb (100gsm) paper for the inside pages. Our stock paper is available in Lined, Blank, and Dot Grid page formats. Stay tuned for more options, though!

Still need help?

Feel free to give us a call at 801-649-6574. We’re available Monday through Friday from 9am - 5pm Mountain Time (excluding holidays). Also, feel free to email customer service at info@denik.com - we do our best to answer inquiries quickly!

Our products are warehoused and/or produced in several locations. Print-on-demand items specifically may take additional time to ship as they are printed and bound when ordered.

Our regular products are part of our standard line. "Made to order/print on demand" products are made one at a time, just for you!

All shipping options are calculated during the checkout process. There are numerous factors and options, so for exact cost quotes on shipping simply shop, add to cart, and use the checkout process to see. You'll be able to review shipping rates before the purchase is final.

For our direct-access wholesale marketplace, simply set up an account. If you're a buyer with a major retailer, please contact jordyn@denik.com